HABITAT FOR HUMANITY VANCOUVER ISLAND NORTH
1755 13th Street, Courtenay , V9N 7B6
Pat McKenna -
Habitat for Humanity Vancouver Island North’s mission is to empower hard-working families and make homeownership affordable by mobilizing community sprit and generosity.
Our Vision is a world where everyone has a safe and decent place to live.
Programs & Services
- Housing for All: Access to safe, decent and affordable housing is a basic human right that should be available to everyone.
- Human Dignity: We believe in the worth and dignity of every human being, We respect the people we serve and those who help us in this effort. People are our greatest resource.
- Partnership: We can best achieve our mission through meaningful and mutually beneficial partnerships with others.
- Faith in Action: Building on our Christina foundation, we serve and work with people of all faiths and beliefs in a spirit of justice and compassion. Faith is lived through action.
- Diversity and Inclusiveness: There is a role for everyone committed to our vision, mission and values. We seek to enrich our organization through diversity.
- Habitat for Humanity Vancouver Island North brings communities together to help families build strength, stability and independence through affordable homeownership.
Affiliate Hours: 9:00am – 5:00pm Monday through Friday
- Habitat for Humanity ReStores are home and building supply stores that accept and resell quality new and used furniture, housewares, and building materials. Shopping at Habitat ReStore is a socially conscious decision, as funds generated are used to fund local Habitat for Humanity homebuilding projects. It’s also an environmentally conscious decision, as much of what is sold is product that is new, gently used or customer returns that would otherwise end up in a landfill.
ReStore Hours: 9:00am to 5:00pm Monday through Saturday
Last updated: 2018-05-01 Print Listing
HANDIDART, COMOX VALLEY
Comox Valley Transit System
Box 100, Lazo , V0R 2K0
Hours: Monday to Friday 8am – 4pm
Individuals must pre-register in order to use the service. Minimum requirement is 2 business days notice, as time and space permit
Fee: $2.00Programs & Services
- A transportation service within Courtenay, Comox and Cumberland for individuals who are incapable of using public transit due to mental or physical disability. Individuals have to apply first and then it goes thru an assessment process. BC Transit in Victoria decides on an approval.
Last updated: 2018-04-27 Print Listing
HAVEN SOCIETY & TRANSITION HOUSE (NANAIMO)
2270 Labieux Road, Nanaimo, V9T 6J9
Fax: 250-756- 2414
Toll Free: 24 Hour Crisis Line: 1-888-756-0616
Website: www.havensociety.com Programs & Services
one-on-one 30-minute appointment with staff to provide an opportunity to determine the best way Haven Society and/or the community can best meet your needs
MON – FRI 1-3 PM
no appointment necessary Crisis Line: 250.756.0616 or Toll-Free: 1.888.756.0616
WEAVING OUR VOICES
OPEN group for women who have experienced trauma
Nanaimo: THU 6-8 PM
Parksville: THU 10 AM -12 PM Mar 8, 2018 – JUN 21, 2018
OPEN discovery and empowerment group for women to explore overcoming addiction using a holistic process
Nanaimo: TUE 10 AM -12 PM
Parksville: Fall 2018
STRATEGIES FOR EMPOWERMENT
5 week CLOSED educational group for women who have experienced trauma
CALL FOR DATES/INFO Spring/Fall/Winter Sessions
MOVING BEYOND TRAUMA
10 week CLOSED group for women who have completed
Strategies for Empowerment and/or individual counselling
CALL FOR DATES/INFO
4 week CLOSED group integrating art and nature-based healing experiences for women who have attended group or completed individual counselling
CALL FOR DATES/INFO
MEN CHOOSE RESPECT
9 week CLOSED group for men who want to improve the quality of their relationships with a focus on commitment, goal-setting, personal responsibility, respect, and safety
CALL FOR DATES/INFO
- please call 250.756.2452 or visit us online at www.havensociety.com
- childminding may be available for some groups [please call 250.756.0616]
- sessions are held at our Community Services Building
COMMUNITY SERVICES BUILDING
2270 Labieux Road
Nanaimo BC V9T 6J9
250.756.2452 PHONE | 250.756.2414 FAX MON-FRI 8:30-4:30 [closed statutory holidays]
Box 37086 #38-3200 Island Hwy
Nanaimo BC V9T 6N4
Haven Society programs/services are confidential and FREE!
Our Women’s Team provides individual and group counselling services for women whose lives are affected by childhood abuse, sexual assault, and/or abuse and violence in relationships. To access
one-on-one counselling please call 250.756.2452 x302 indicating you are interested in counselling,
when is the best time to contact you, and whether it is safe to leave a message at your number. Someone from the team will call you back within 2-3 weeks to complete a telephone intake.
PEACE Program for Children and Youth Experiencing Violence
Our Children’s Team provides safety planning, individual and group counselling, and community education to children, youth and their caregivers who have experienced violence and/or abuse. To
learn more about how this program could support your family please call 250.756.2452 x224 for more information.
COMMUNITY VICTIM SERVICES
This CVS program provides justice-related support services, information and emotional support for individuals and/or families who are survivors of abuse and violence, including sexual assault. These
include safety plan development, information on police, legal and medical systems, accompaniment to police and court where possible, help with Crime Victim Assistance forms,
advocacy information and referrals. Please call 250.756.2452 x234 for more information.
HAVEN TRANSITION HOUSE
The Transition House provides temporary shelter and support for women and children who have experienced violence and are seeking safety. The House and the Crisis Line are available 24/7. Services include individual and group support and referral to community resources. Please call
250.756.2452 x257 for more information.
Crisis Line 250.756.0616 or Toll-Free 1.888.756.0616
Our Outreach Program provides support to marginalized women who are at risk of violence and homelessness in Nanaimo and Oceanside. It is based around harm reduction, meeting immediate
needs and promoting healthy choices. Please call 250.756.2452 x245 for more information.
PARKSVILLE COMMUNITY VICTIM SERVICES
This Program provides justice-related support services, information and emotional support for individuals and/or families who are survivors of abuse and violence, including sexual assault, within the Oceanside area. Please call 250.248.3500 for more information.
PARKSVILLE-QUALICUM HAVEN HOUSE
The Safe House provides temporary shelter and support for women and children who have experienced violence and are seeking safety. This house is not staffed 24/7. Services include individual and group support and referral to community resources. Please call 250.586.4718 for more information.
MEN CHOOSE RESPECT
This program provides a combination of individual contact, partner contact and group sessions to provide support to men as they make decisions to base their relationships on safety, respect and caring. Please call 250.756.2452 and leave a message at x304 for more information.
UPDATED APR 2018
Last updated: 2018-05-10 Print Listing
HEAD INJURY SOCIETY, COMOX VALLEY
102 - 254 Simms Street, Courtenay, V9N 5W1
Hours: Monday, Tuesday, Wednesday & Thursday 9:00am - 3:00pmPrograms & Services
The Comox Valley Head Injury Society (CVHIS) provides support services to brain injury survivors and their caregivers. Through our services, CVHIS works to enhance the health and well-being of our members and reduce incidences brain injury in our community through prevention-based education.
CVHIS’s programs and services include:
- Case coordination and member referrals to community services
- One to one supports, including support with documentation processing
- Support groups for survivors and caregivers
- Organized recreational activities
- Drop-in food programs
- Brain injury education and prevention
- Annual brain injury conference
- Seniors Caregiving Counselling Program
- Family Counselling
Last updated: 2018-08-16 Print Listing
HealthLink BC provides free 24/7 access to non-emergency health information and advice in British Columbia via telephone, a website, a mobile app, and a collection of printable resources, including the HealthLinkBC.Programs & Services
- 8-1-1: easy-to-remember number for all BC residents to access non-emergency health information, advice and navigation services. Residents of British Columbia can call 8-1-1 (7-1-1 for hearing impaired) from anywhere in the province to speak to a health service representative and registered nurse any time of the day or night, registered dietitian and qualified exercise professionals (available 9am to 5pm, Monday to Friday), or a licensed pharmacist (available 5pm to 9am daily). Translation services are available in more than 130 languages upon request.
- HealthLinkBC.ca: a comprehensive public website that provides medically-approved information on more than 5,000 health topics, symptoms and over-the-counter and prescription drugs and offers tips for maintaining a healthy lifestyle. It also offers an integrated search and mapping function to more than 6,000 health services to help British Columbians find health services close to their home communities.
- BC Health Service Locator App: a mobile app that helps citizens locate the types of health services they may need when they are on the go. The app provides a subset of the information available in the HealthLinkBC Directory.
- The HealthLinkBC Files: easy to read fact sheets on public health and safety topics including common illnesses, vaccinations, environmental health concerns and health tips. The HealthLinkBC Files are available as downloadable PDFs at www.HealthLinkBC.ca. All HealthLinkBC Files are available in English, with most topics translated into other languages including Chinese, Farsi, French, Korean, Punjabi, Spanish and Vietnamese.
Last updated: 2018-04-30 Print Listing
HEALTHY KIDS PROGRAM, BC
Ministry of Social Development and Poverty Reduction
9950 Stn Prov Govt, Victoria, V8W 9R6
Toll Free: 1-866-866-0800 Press 4 and then 2
The Healthy Kids Program helps low income families with the costs associated with basic dental care and prescription eyewear for their children. Eligible clients include dependent children under 19 years of age, who receive Medical Services Plan (MSP) premium assistance through the Ministry of Health Services.
Once a family has been approved for premium assistance by MSP, their dependent children will automatically be registered with the Healthy Kids Program at the beginning of the following month. For information on how to apply for premium assistance, contact MSP directly at 1-800-663-7100Programs & Services
Through the Healthy Kids Program, children of low-income families can get help with the costs of:
- Basic dental care
- Prescription eyewear
- Hearing instruments
- Alternative hearing assistance
You don’t need to apply. Your children are eligible if:
- Your family receives Medical Services Plan (MSP) premium assistance
- They are under 19 years old
- Show your child’s CareCard or BC Services Card when you arrive at the dental, optical or audiology office. Ask them to confirm coverage before the appointment. Be sure to ask if there will be any extra charges that are not covered.
Children are eligible for $2,000 towards basic dental services every two years. This includes:
Emergency treatment is available if your child has reached the $2,000 limit. It is only available for the immediate relief of pain.
Orthodontics are not included. Ask your dentist for more information.
Children are eligible for prescription glasses once a year. This includes lenses and basic frames. MSP covers eye examinations for children.
Contact lenses are not included. All prescriptions must be current and meet certain criteria. Ask your optical provider for more information.
Children are eligible for:
- Hearing aids
- Bone anchored hearing aids
- Cochlear implants
- Related items
Your audiologist or hearing instrument provider will assess the best option for your child. They then must send in their recommendations for preauthorization. If approved, they'll be reimbursed for the least expensive, appropriate hearing instrument.
You may be able to get an alternative hearing assistance supplement if your child:
Has permanent profound hearing loss in both ears
Won't benefit from a hearing instrument to understand speech
Call 1 866 866-0800 for more information.
Medical Services Plan
Low-income families can apply for MSP premium assistance.
Find out if you qualify
Policy & Legislation
Use the BCEA Policy & Procedure Manual to find out more about:
Healthy Kids Program
Visit BC Laws for the legislation:
Employment and Assistance Act and Regulations
Employment and Assistance for Persons with Disabilities Act and Regulations
Contact us to see if your children are eligible for financial help for the cost of basic dental care, prescription eyewear and hearing instruments or the alternative hearing assistance supplement.
Office:1 866 866-0800
Last updated: 2018-04-27 Print Listing
HEART AND STROKE FOUNDATION – VANCOUVER ISLAND, POWELL RIVER & GULF ISLANDS
401 – 495 Dunsmuir Street, Nanaimo, V9R 6B9
Toll Free: 1-888-754-5274
Hours: Monday to Friday 8:30am – 4:30pm
- Empower Canadians to live healthy lives
- Enable faster, better stroke response and treatment
Programs & Services
- Enhance support for survivors, families and caregivers
- Please call the office toll free number or check our website
Last updated: 2015-01-27 Print Listing
HELP FILL A DREAM FOUNDATION OF CANADA
Unit D 4085 Quadra Street, Victoria, V8X 1K5
Toll Free: 1-866-382-2711
Hours: Monday to Thursday 9am – 1pm
Inspiring hope for Vancouver Island’s children with life-threatening conditions since 1986.Programs & Services
Help Fill A Dream provides financial aid to families to ease the burden created by unexpected expenses (such as transportation, accommodation and meals) as a result of a child’s illness; provides focused funding to improve a child’s mobility, health and well-being; and makes Dreams come true. Dreams come in all shapes and sizes. A child’s dream may be a trip to Disneyland or to meet their favourite celebrity or sports figure; while for their parents, the dream may simply be to spend time with their child as they undergo medical treatment or to make life more comfortable when they come home.
Last updated: 2014-09-02 Print Listing
HELPLINE FOR CHILDREN
Ministry of Children & Family Development
Phone: 250-334-5820 Monday – Friday 8:30 – 4:30
Toll Free: TDD: 1-866-660-0505 After Hours Line: 1-800-663-9122 / 310-1234
310-1234 (24 hours, no area code needed)
Website: www.safekidsbc.ca or www.gov.bc.ca/mcf/
All children are entitled to: protection from abuse, protection from neglect, protection from harm and protection from the threat of harm.Programs & Services
- Helpline for Children: 310-1234 (no area code required) when it concerns abuse, anyone can call the Helpline for Children – 24 hours
- Child Abuse: a child is anyone under the age of 19. Abuse can be physical, emotional or sexual. Abuse can be abandonment, desertion, neglect, ill-treatment, or failure to meet the physical, emotional or medical needs of a child. Abuse can be stopped.
- Parents who are afraid they might hurt their child can call for help
- Community Members: if you know a family where a child is being abused, call the Helpline. You can remain anonymous.
- You Are Responsible: if you are aware of a possible case of child abuse, you are required by provincial law to contact the Ministry of Children and Family Development. As long as your report is made in good faith, you are not liable for any loss or damage.
For more information, contact the Ministry of Children and Family Development office at
250-334-5820. Toll-free 1-866-823-5377.
Last updated: 2014-09-19 Print Listing
HOME AND COMMUNITY CARE
Vancouver Island Health Authority
941A England Avenue, Courtenay, V9N 2N7
Hours: Monday to Friday 8:30am – 4:30pm Programs & Services
- Physiotherapy and occupational therapy
- Social work
- Case management
- Home support
- End of life care
- Adult day programs
- Community clinics
- Assisted living
- Access to residential care facilities
- Short term residential care for caregiver relief
- Hospice care
- Meals on Wheels
Last updated: 2018-03-28 Print Listing
HORNBY AND DENMAN COMMUNITY HEALTH CARE SOCIETY
1965 Sollans Rd, Hornby Island , V0R 1Z0
Phone: 250-335-2885 (Hornby - Main office)
Website: www.hornbydenmanhealth.comPrograms & Services
Home Support and Home Assist Services
Contact: Home Care Supervisor at 250 792-5889
- Home Support and Home Assist services enable elderly persons to remain at home, reduce the length of stay in hospital, provide physical and psychological support and help keep families together. We can help with personal care, meal preparation and palliative care.
- Anyone can purchase Home Assist services at an hourly rate. However, the majority of our clients are eligible for full or partial home support coverage by Island Health.
- Contact your family doctor, Island Health Community Health Services (250-331-8570) or call us for more information.
Home Care Equipment Loan
- Short-term loans of home care equipment are free of charge to residents of both islands. Our inventory includes canes, crutches, walkers, wheelchairs, commodes and more.
Comox Valley Better at Home
Contact: Kris Anderson, Program Coordinator at 250 871-1165
- Provides non-medical supports such as housekeeping, yard work, driving, and minor home repairs to assist elders to remain living in their homes. The program is delivered in the Comox Valley region including Denman and Hornby Isalnds. Some services are free of charge and delivered by volunteers, others have a fee.
Children, Youth and Family Counselling & Support
Contact: Mike Nestor (Child, Youth & Family Mental Health Counsellor) and/or Meredith McEvoy (Family Support Worker) at 250-898-0247 Facebook: Hornby & Denman Parenting
- Provides free confidential help for Denman and Hornby families, teens and children. We offer one-on-one and family counselling as well as parent education and support groups. Issues may include helping manage family challenges and conflicts, increasing communication or problem solving skills and addressing childhood emotional or behavioural concerns. We also provide public education around island challenges as well as offer a comprehensive referral service to a wide variety of community
resources for islanders.
Youth Outreach & Support Services
Contact: Lanna or Matta (Youth & Family Outreach & Support workers) at 250-218-6521 Facebook: Youthoutreach Hornby Denman
- The outreach workers use a harm reduction model. Provide free youth support and advocacy, information and education on alcohol/drug use, Party Safe information, community education, sexual health information, healthy relationships and awareness on sexual exploitation issues. Support youth who are struggling with school or relationship challenges and connect youth to community resources and healthy activities.
Adult Counselling Services
Island Health Mental Health and Substance Use Services
Contact: Intake Clinician at 250-331-8524
- Confidential counselling is available for individuals coping with stress, depression, grief, addictions (referrals provided), interpersonal conflict and other mental health concerns. The Clinician may also help facilitate access to information, diagnosis, referrals, rehab services, self-help / support groups and other services. Provided at our offices by Island Health.
Community Self-Help and Support Groups
- A number of community groups use the offices on both islands for meetings and workshops. These include AA/NA, Al-Anon, and Over–Eaters Anonymous.
For more information, call 250-335-2885
- Pamphlets, books and audio and video tapes on parenting, health and self-help are available free or on loan at both offices.
Last updated: 2018-06-28 Print Listing
HOSPICE SOCIETY, COMOX VALLEY
2137 Comox Avenue, Comox, V9M 1P2
After Hours: 250-334-7475
Hours: Monday to Friday 9am – 3pm Programs & Services
Palliative Care Services
- People seeking services and support may self refer or be referred by a health care professional. An initial assessment is done and referral is made to the appropriate service. This may include anticipatory grief counsellors or trained hospice volunteers who provide emotional support, companionship and respite to individuals living with a life limiting, life ending illness and/or families caring for a dying family member, whether at home, in hospital or care facility. Information about palliative care resources is available through an extensive lending library and referrals to related care agencies can be made.
Bereavement Care Program
- People seeking services and support may self refer or be referred by a health care professional. An initial assessment is done and referral is made to the appropriate service. Individual counselling and support groups are available for those coping with grief due to the loss of a loved one.
Grief support groups offered as needed including:
- Bereaved Parents
- Widow & Widowers Group
- Walking Group for Grievers
- Healing From Loss
- The staff and Members of the Board welcome opportunities to speak with community groups about Hospice Palliative Care. The Society hosts several events each year to inform the public about end-of-life issues.
Self Care Clinic:
- The Self Care Clinic is a drop in program offered at no cost to those who are palliative, their loved ones, the bereaved and to staff and volunteers. Clients receive a variety of hands on treatment to promote relaxation including Healing Touch and Reiki.
- A 30-hour course on hospice palliative care and the volunteer role is required for those interested in working directly with clients.
- An advanced bereavement training program is offered for those who are interested and have the necessary skills.
Last updated: 2014-09-02 Print Listing
HOSPITAL, COMOX VALLEY
101 Lerwick Rd, Courtenay, V9N 0B9
Website: http://www.viha.ca/locations/north_island_hospital_comox_valley.htmPrograms & Services
- Diabetes Education Centre: Located at the Hospital, 101 Lerwick Rd, Courtenay
Contact: Reception at 250-890-3712
Available by calling the Crisis Line 1-888-494-3888 (Vancouver Island Crisis Line)
The Screening Mammography Program offers regular screening mammograms to eligible BC women who have no signs of breast problems. By age 50, women should make screening mammograms a part of their regular health care routine, once every two years. Women with breast symptoms, such as lumps, dimpling skin, etc. should immediately contact a doctor.
Last updated: 2018-06-12 Print Listing
HUMAN RIGHTS TRIBUNAL, BC
1170 – 605 Robson Street, , Vancouver, V6B 5J3
Toll Free: 1-888-440-8844
Website: www.bchrt.bc.caPrograms & Services
The B.C. Human Rights Tribunal is an independent, quasi-judicial body created by the B.C. Human Rights Code. The Tribunal is responsible for accepting, screening, mediating and adjudicating human rights complaints. The Tribunal offers the parties to a complaint the opportunity to try to resolve the complaint through mediation. If the parties don't resolve the complaint, the Tribunal holds a hearing.
The Tribunal deals with human rights complaints that arise in British Columbia and are covered by the Human Rights Code. The Tribunal cannot deal with any other type of discrimination. For more information about the Tribunal, see the Tribunal's Guide 1 - The BC Human Rights Code and Tribunal.
Last updated: 2014-09-02 Print Listing