1755 13th Street, Courtenay , V9N 7B6
Phone: 250-334-3777
Fax: 250-334-2528
Email: info@habitatnorthisland.com
Website: www.habitatnorthisland.com

Contact: Pat McKenna -

Habitat for Humanity Vancouver Island North’s mission is to empower hard-working families and make homeownership affordable by mobilizing community sprit and generosity.

Our Vision is a world where everyone has a safe and decent place to live.

Our Values

• Housing for All:  Access to safe, decent and affordable housing is a basic human right that should be available to everyone.
• Human Dignity:  We believe in the worth and dignity of every human being,  We respect the people we serve and those who help us in this effort.  People are our greatest resource.
• Partnership:  We can best achieve our mission through meaningful and mutually beneficial partnerships with others.
• Faith in Action:  Building on our Christina foundation, we serve and work with people of all faiths and beliefs in a spirit of justice and compassion.  Faith is lived through action.
• Diversity and Inclusiveness:  There is a role for everyone committed to our vision, mission and values.  We seek to enrich our organization through diversity.

Programs & Services

• Habitat for Humanity Vancouver Island North brings communities together to help families build strength, stability and independence through affordable homeownership.

Affiliate Hours:  9:00am – 5:00pm Monday through Friday

 

• Habitat for Humanity ReStores are home and building supply stores that accept and resell quality new and used furniture, housewares, and building materials.  Shopping at Habitat ReStore is a socially conscious decision, as funds generated are used to fund local Habitat for Humanity homebuilding projects.  It’s also an environmentally conscious decision, as much of what is sold is product that is new, gently used or customer returns that would otherwise end up in a landfill.

ReStore Hours:  9:00am to 5:00pm Monday through Saturday

Last updated: 2018-05-01      Print Listing     

Comox Valley Transit System
Box 100, Lazo , V0R 2K0
Phone: 250-339-5442
Fax: 250-339-2797

Hours: Monday to Friday 8am – 4pm

            Individuals must pre-register in order to use the service.  Minimum requirement is 2 business days notice, as time and space permit

Fee: $2.00

Programs & Services

• A transportation service within Courtenay, Comox and Cumberland for individuals who are incapable of using public transit due to mental or physical disability.  Individuals have to apply first and then it goes thru an assessment process.  BC Transit in Victoria decides on an approval.  

Last updated: 2018-04-27      Print Listing     

2270 Labieux Road, Nanaimo, V9T 6J9
Phone: 250-756-2452
Fax: 250-756- 2414
Toll Free: 24 Hour Crisis Line: 1-888-756-0616
Email: haven@havensociety.com
Website: www.havensociety.com


Programs & Services

GROUP INFO

DROP-IN

one-on-one 30-minute appointment with staff to provide an opportunity to determine the best way Haven Society and/or the community can best meet your needs

MON – FRI 1-3 PM

no appointment necessary Crisis Line:  250.756.0616 or Toll-Free: 1.888.756.0616

WEAVING OUR VOICES

OPEN group for women who have experienced trauma

Nanaimo: THU 6-8 PM

250.756.2452

 

Parksville: THU 10 AM -12 PM Mar 8, 2018 – JUN 21, 2018

250.586.4718

16 STEPS

OPEN discovery and empowerment group for women to explore overcoming addiction using a holistic process

Nanaimo: TUE 10 AM -12 PM

250.756.2452 x245

 

Parksville: Fall 2018

250.586.4718

STRATEGIES FOR EMPOWERMENT

5 week CLOSED educational group for women who have experienced trauma

*registration required

CALL FOR DATES/INFO Spring/Fall/Winter Sessions

250.756.2452 x302

MOVING BEYOND TRAUMA

10 week CLOSED group for women who have completed

Strategies for Empowerment and/or individual counselling

*registration required

CALL FOR DATES/INFO

250.756.2452 x302

CELEBRATE LIFE

4 week CLOSED group integrating art and nature-based healing experiences for women who have attended group or completed individual counselling

*registration required

CALL FOR DATES/INFO

250.756.2452 x302

MEN CHOOSE RESPECT

9 week CLOSED group for men who want to improve the quality of their relationships with a focus on commitment, goal-setting, personal responsibility, respect, and safety

*registration required

CALL FOR DATES/INFO

250.756.2452 x304

• please call 250.756.2452 or visit us online at www.havensociety.com
• childminding may be available for some groups [please call 250.756.0616]
• sessions are held at our Community Services Building

COMMUNITY SERVICES BUILDING

2270 Labieux Road

Nanaimo BC V9T 6J9

250.756.2452 PHONE | 250.756.2414 FAX MON-FRI 8:30-4:30 [closed statutory holidays]

MAILING ADDRESS

Box 37086 #38-3200 Island Hwy

Nanaimo BC V9T 6N4

Haven Society programs/services are confidential and FREE!

 

PROGRAM INFO

WOMEN’S COUNSELLING

Our Women’s Team provides individual and group counselling services for women whose lives are affected by childhood abuse, sexual assault, and/or abuse and violence in relationships.  To access

one-on-one counselling please call 250.756.2452 x302 indicating you are interested in counselling,

when is the best time to contact you, and whether it is safe to leave a message at your number. Someone from the team will call you back within 2-3 weeks to complete a telephone intake.

 

PEACE Program for Children and Youth Experiencing Violence

Our Children’s Team provides safety planning, individual and group counselling, and community education to children, youth and their caregivers who have experienced violence and/or abuse.  To

learn more about how this program could support your family please call 250.756.2452 x224 for more information.

 

COMMUNITY VICTIM SERVICES

This CVS program provides justice-related support services, information and emotional support for individuals and/or families who are survivors of abuse and violence, including sexual assault.  These

include  safety  plan  development,  information  on  police,  legal  and  medical  systems, accompaniment  to  police  and  court  where  possible,  help  with  Crime  Victim  Assistance  forms,

advocacy information and referrals. Please call 250.756.2452 x234 for more information.

 

HAVEN TRANSITION HOUSE

The Transition House provides temporary shelter and support for women and children who have experienced violence and are seeking safety.  The House and the Crisis Line are available 24/7. Services include individual and group support and referral to community resources.     Please call

250.756.2452 x257 for more information.

Crisis Line 250.756.0616 or Toll-Free 1.888.756.0616

 

OUTREACH PROGRAM

Our Outreach Program provides support to marginalized women who are at risk of violence and homelessness in Nanaimo and Oceanside.  It is based around harm reduction, meeting immediate

needs and promoting healthy choices. Please call 250.756.2452 x245 for more information.

 

PARKSVILLE COMMUNITY VICTIM SERVICES

This Program provides justice-related support services, information and emotional support for individuals and/or families who are survivors of abuse and violence, including sexual assault, within the Oceanside area. Please call 250.248.3500 for more information.

 

PARKSVILLE-QUALICUM HAVEN HOUSE

The Safe House provides temporary shelter and support for women and children who have experienced  violence  and  are  seeking  safety.  This  house  is  not  staffed  24/7.  Services  include individual and group support and referral to community resources.  Please call 250.586.4718 for more information.

 

MEN CHOOSE RESPECT

This program provides a combination of individual contact, partner contact and group sessions to provide support to men as they make decisions to base their relationships on safety, respect and caring. Please call 250.756.2452 and leave a message at x304 for more information.

UPDATED APR 2018

Last updated: 2018-05-10      Print Listing     

102 - 254 Simms Street, Courtenay, V9N 5W1
Phone: 250-334-9225
Fax: 250-334-9269
Email: ed.cvhis@gmail.com
Website: www.cvhis.org
Hours: Tuesday, Wednesday & Thursday 9:00am - 4:00pm


Programs & Services

The Comox Valley Head Injury Society (CVHIS) provides support services to brain injury survivors and their caregivers.  Through our services, CVHIS works to enhance the health and well-being of our members and reduce incidences brain injury in our community through prevention-based education.

 

CVHIS’s programs and services include:

• Case coordination and member referrals to community services
• One to one supports, including support with documentation processing
• Support groups for survivors and caregivers
• Organized recreational activities
• Drop-in food programs
• Advocacy
• Brain injury education and prevention
• Annual brain injury conference
• Seniors Caregiving  Counselling Program
• Family Counselling 

Last updated: 2015-05-14      Print Listing     

Phone: 8-1-1
Email: HealthLinkBC@gov.bc.ca
Website: www.HealthLinkBC.ca

HealthLink BC provides free 24/7 access to non-emergency health information and advice in British Columbia via telephone, a website, a mobile app, and a collection of printable resources, including the HealthLinkBC.

Programs & Services

• 8-1-1: easy-to-remember number for all BC residents to access non-emergency health information, advice and navigation services. Residents of British Columbia can call 8-1-1 (7-1-1 for hearing impaired) from anywhere in the province to speak to a health service representative and registered nurse any time of the day or night, registered dietitian and qualified exercise professionals (available 9am to 5pm, Monday to Friday), or a licensed pharmacist (available 5pm to 9am daily). Translation services are available in more than 130 languages upon request.
• HealthLinkBC.ca: a comprehensive public website that provides medically-approved information on more than 5,000 health topics, symptoms and over-the-counter and prescription drugs and offers tips for maintaining a healthy lifestyle. It also offers an integrated search and mapping function to more than 6,000 health services to help British Columbians find health services close to their home communities.
• BC Health Service Locator App: a mobile app that helps citizens locate the types of health services they may need when they are on the go. The app provides a subset of the information available in the HealthLinkBC Directory.
• The HealthLinkBC Files: easy to read fact sheets on public health and safety topics including common illnesses, vaccinations, environmental health concerns and health tips. The HealthLinkBC Files are available as downloadable PDFs at www.HealthLinkBC.ca. All HealthLinkBC Files are available in English, with most topics translated into other languages including Chinese, Farsi, French, Korean, Punjabi, Spanish and Vietnamese.

Last updated: 2018-04-30      Print Listing     

Ministry of Social Development and Poverty Reduction
9950 Stn Prov Govt, Victoria, V8W 9R6
Toll Free: 1-866-866-0800 Press 4 and then 2

The Healthy Kids Program helps low income families with the costs associated with basic dental care and prescription eyewear for their children.  Eligible clients include dependent children under 19 years of age, who receive Medical Services Plan (MSP) premium assistance through the Ministry of Health Services.

Once a family has been approved for premium assistance by MSP, their dependent children will automatically be registered with the Healthy Kids Program at the beginning of the following month.  For information on how to apply for premium assistance, contact MSP directly at 1-800-663-7100

Programs & Services

Through the Healthy Kids Program, children of low-income families can get help with the costs of:

• Basic dental care
• Prescription eyewear
• Hearing instruments
• Alternative hearing assistance

You don’t need to apply. Your children are eligible if:

• Your family receives Medical Services Plan (MSP) premium assistance
• They are under 19 years old
• Show your child’s CareCard or BC Services Card when you arrive at the dental, optical or audiology office. Ask them to confirm coverage before the appointment. Be sure to ask if there will be any extra charges that are not covered.

Dental

Children are eligible for $2,000 towards basic dental services every two years. This includes:

• Exams
• X-rays
• Fillings
• Cleanings
• Extractions

Emergency treatment is available if your child has reached the $2,000 limit. It is only available for the immediate relief of pain.

Orthodontics are not included. Ask your dentist for more information.

Optical

Children are eligible for prescription glasses once a year. This includes lenses and basic frames. MSP covers eye examinations for children.

Contact lenses are not included. All prescriptions must be current and meet certain criteria. Ask your optical provider for more information.

Hearing

Children are eligible for:

• Hearing aids
• Bone anchored hearing aids
• Cochlear implants
• Repairs
• Related items

Your audiologist or hearing instrument provider will assess the best option for your child. They then must send in their recommendations for preauthorization. If approved, they'll be reimbursed for the least expensive, appropriate hearing instrument.

You may be able to get an alternative hearing assistance supplement if your child:

Has permanent profound hearing loss in both ears
Won't benefit from a hearing instrument to understand speech

Call 1 866 866-0800 for more information.

Medical Services Plan

Low-income families can apply for MSP premium assistance.

Find out if you qualify

Policy & Legislation

Use the BCEA Policy & Procedure Manual to find out more about:

Healthy Kids Program

Visit BC Laws for the legislation:

Employment and Assistance Act and Regulations
Employment and Assistance for Persons with Disabilities Act and Regulations

Contact Information

Contact us to see if your children are eligible for financial help for the cost of basic dental care, prescription eyewear and hearing instruments or the alternative hearing assistance supplement.

Office:1 866 866-0800

 

Last updated: 2018-04-27      Print Listing     

401 – 495 Dunsmuir Street, Nanaimo, V9R 6B9
Phone: 250-754-5274
Fax: 250-754-5275
Toll Free: 1-888-754-5274
Email: mbenvin@hsf.bc.ca
Website: www.heartandstroke.bc.ca
Hours: Monday to Friday 8:30am – 4:30pm

Prevent disease

• Empower Canadians to live healthy lives

Save lives

• Enable faster, better stroke response and treatment

Promote recovery

• Enhance support for survivors, families and caregivers

Programs & Services

• Please call the office toll free number or check our website

Last updated: 2015-01-27      Print Listing     

Unit D 4085 Quadra Street, Victoria, V8X 1K5
Phone: 250-382-3135
Fax: 250-382-2711
Toll Free: 1-866-382-2711
Email: info@helpfilladream.com
Website: www.helpfilladream.com
Hours: Monday to Thursday 9am – 1pm

Inspiring hope for Vancouver Island’s children with life-threatening conditions since 1986.

Programs & Services

Help Fill A Dream provides financial aid to families to ease the burden created by unexpected expenses (such as transportation, accommodation and meals) as a result of a child’s illness; provides focused funding to improve a child’s mobility, health and well-being; and makes Dreams come true. Dreams come in all shapes and sizes. A child’s dream may be a trip to Disneyland or to meet their favourite celebrity or sports figure; while for their parents, the dream may simply be to spend time with their child as they undergo medical treatment or to make life more comfortable when they come home.

Last updated: 2014-09-02      Print Listing     

Ministry of Children & Family Development
Phone: 250-334-5820 Monday – Friday 8:30 – 4:30
Toll Free: TDD: 1-866-660-0505 After Hours Line: 1-800-663-9122 / 310-1234
310-1234 (24 hours, no area code needed)
Website: www.safekidsbc.ca or www.gov.bc.ca/mcf/

All children are entitled to: protection from abuse, protection from neglect, protection from harm and protection from the threat of harm.

Programs & Services

• Helpline for Children: 310-1234 (no area code required) when it concerns abuse, anyone can call the Helpline for Children – 24 hours
• Child Abuse: a child is anyone under the age of 19. Abuse can be physical, emotional or sexual. Abuse can be abandonment, desertion, neglect, ill-treatment, or failure to meet the physical, emotional or medical needs of a child. Abuse can be stopped.
• Parents who are afraid they might hurt their child can call for help
• Community Members: if you know a family where a child is being abused, call the Helpline. You can remain anonymous.
• You Are Responsible: if you are aware of a possible case of child abuse, you are required by provincial law to contact the Ministry of Children and Family Development.  As long as your report is made in good faith, you are not liable for any loss or damage.

For more information, contact the Ministry of Children and Family Development office at

250-334-5820. Toll-free 1-866-823-5377.

Last updated: 2014-09-19      Print Listing     

Vancouver Island Health Authority
941A England Avenue, Courtenay, V9N 2N7
Phone: 250-331-8522
Fax: 250-331-8523
Website: http://www.viha.ca/hcc/
Hours: Monday to Friday 8:30am – 4:30pm


Programs & Services

• Nursing
• Physiotherapy and occupational therapy
• Nutrition
• Social work
• Case management
• Home support
• End of life care
• Adult day programs
• Community clinics
• Assisted living
• Access to residential care facilities
• Short term residential care for caregiver relief
• Hospice care
• Meals on Wheels

Last updated: 2018-03-28      Print Listing     

1965 Sollans Rd, Hornby Island , V0R 1Z0
Phone: 250-335-2885
Fax: 250-335-2883
250-335-9112
Email: hdhealth@uniserve.com
Website: www.hornbydenmanhealth.com


Programs & Services

Home Support and Home Assist Services

Contact:  Karen Etheridge, RN (Supervisor) at 250-898-0243

• Home Support and Home Assist services enable ill or disabled persons to remain at home, reduce the length of stay in hospital, provide physical and psychological support and help keep families together. We can help with personal care, meal preparation, family support and home care equipment loans.
• Anyone can purchase Home Assist services at an hourly rate. However, the majority of our clients are eligible for full or partial coverage by the Vancouver Island Health Authority Home Support or other agencies.
• Contact your family doctor, VIHA Home & Community Care (250-331-8570), Social worker or call us for more information.

Hospice

• Volunteers are available to provide hospice, palliative care and grief support.

Home Care Equipment Loan

• Short-term loans of home care equipment are free of charge to residents of both islands. Our inventory includes canes, crutches, walkers, wheelchairs, hospital beds, commodes, bedpans and urinals, bath benches and more.

Children, Youth and Family Counselling & Support

Contact: Mike Nestor (Mental Health Counsellor) at 250-898-0247

• Provides free confidential help for Denman and Hornby families, teens and children. We offer one-on-one and family counselling as well as parent education and support groups. Issues may include helping manage family challenges and conflicts, increasing communication or problem solving skills and addressing childhood emotional or behavioural concerns. We also provide public education around island challenges as well as offer a comprehensive referral service to a wide variety of community
•  resources for islanders.

Youth Outreach & Support Services

Contact: Lanna or Matta (Youth & Family Outreach & Support workers) at 250-218-6521

• Works from a harm reduction model. Provides free youth support and advocacy, information and education on alcohol/drug use, Party Safe information, community education, sexual health information, healthy relationships and awareness on sexual exploitation issues. Supports youth who are struggling with school or relationship challenges and connects youth to community resources and healthy activities.

Adult Counselling Services

Community Mental Health (VIHA)

Contact: Clinician at 250-331-8524

• Confidential counselling is available for individuals coping with stress, depression, grief, addictions (referrals provided), interpersonal conflict and other mental health concerns. The Clinician may also help facilitate access to information, diagnosis, referrals, rehab services, self-help / support groups and other services. Provided at our offices by Mental Health & Addictions Services, VIHA.

Community Self-Help and Support Groups

• A number of community groups use the offices on both islands for meetings and workshops. These include AA/NA, Over–Eaters Anonymous, mediation, elder housing, Women’s Transition Society and Community Victim’s Services (RCMP based).

For more information, call 250-335-2885

Lending Library

• Pamphlets, books and audio and video tapes on parenting, health and self-help are available free or on loan at both offices.

Last updated: 2014-09-02      Print Listing     

2137 Comox Avenue, Comox, V9M 1P2
Phone: 250-339-5533
Fax: 250-339-5063
After Hours: 250-334-7475
Email: reception@comoxhospice.com
Website: www.comoxhospice.com
Hours: Monday to Friday 9am – 3pm


Programs & Services

Palliative Care Services

• People seeking services and support may self refer or be referred by a health care professional.  An initial assessment is done and referral is made to the appropriate service.  This may include anticipatory grief counsellors or trained hospice volunteers who provide emotional support, companionship and respite to individuals living with a life limiting, life ending illness and/or families caring for a dying family member, whether at home, in hospital or care facility.  Information about palliative care resources is available through an extensive lending library and referrals to related care agencies can be made.

Bereavement Care Program

• People seeking services and support may self refer or be referred by a health care professional. An initial assessment is done and referral is made to the appropriate service.  Individual counselling and support groups are available for those coping with grief due to the loss of a loved one.

Grief support groups offered as needed including:

• Bereaved Parents
• Widow & Widowers Group
• Walking Group for Grievers
• Healing From Loss

Community Education

• The staff and Members of the Board welcome opportunities to speak with community groups about Hospice Palliative Care.  The Society hosts several events each year to inform the public about end-of-life issues.

Self Care Clinic:

• The Self Care Clinic is a drop in program offered at no cost to those who are palliative, their loved ones, the bereaved and to staff and volunteers. Clients receive a variety of hands on treatment to promote relaxation including Healing Touch and Reiki.

Volunteer Training

• A 30-hour course on hospice palliative care and the volunteer role is required for those interested in working directly with clients.
• An advanced bereavement training program is offered for those who are interested and have the necessary skills.

Last updated: 2014-09-02      Print Listing     

101 Lerwick Rd, Courtenay, V9N 0B9
Phone: 250-331-5900
Website: http://www.viha.ca/locations/north_island_hospital_comox_valley.htm


Programs & Services

• Diabetes Education Centre: Located at the Hospital, 101 Lerwick Rd, Courtenay

Contact: Reception at 250-890-3712

Available by calling the Crisis Line 1-888-494-3888 (Vancouver Island Crisis Line)

The Screening Mammography Program offers regular screening mammograms to eligible BC women who have no signs of breast problems. By age 50, women should make screening mammograms a part of their regular health care routine, once every two years.  Women with breast symptoms, such as lumps, dimpling skin, etc. should immediately contact a doctor. 

Last updated: 2018-06-12      Print Listing     

1170 – 605 Robson Street, , Vancouver, V6B 5J3
Phone: 604-775-2000
Fax: 604-775-2020
Toll Free: 1-888-440-8844
TTY: 604-775-2021
Email: BCHumanRightsTribunal@gov.bc.ca
Website: www.bchrt.bc.ca


Programs & Services

The B.C. Human Rights Tribunal is an independent, quasi-judicial body created by the B.C. Human Rights Code. The Tribunal is responsible for accepting, screening, mediating and adjudicating human rights complaints. The Tribunal offers the parties to a complaint the opportunity to try to resolve the complaint through mediation. If the parties don't resolve the complaint, the Tribunal holds a hearing.

 

The Tribunal deals with human rights complaints that arise in British Columbia and are covered by the Human Rights Code. The Tribunal cannot deal with any other type of discrimination. For more information about the Tribunal, see the Tribunal's Guide 1 - The BC Human Rights Code and Tribunal. 

Last updated: 2014-09-02      Print Listing