Manager - Ohspa
Job ID: 9441
Start Date: Available Immediately
Hours: Full Time
Duties: Objective: To lead and champion the Ohspa at the Hotel by optimizing guest and associate satisfaction while maximizing spa revenue. We understand that providing guests with world-class service in amazing surroundings requires a team of talented and dedicated people who are committed to producing exceptional results every day. Working with moral integrity in a supportive environment, where individual thought and opinion are respected and encouraged. You, as a valued team member of the Old House Hotel & Spa, are the type of individual who never settles for the status quo, but continually searches for innovative ways to improve the guest experience. You take the same pride in welcoming and serving a guest of the Ohspa as you would someone in your own home and understand that a warm, caring, family environment is only supported by true hospitality professionals who not only understand that “anything is possible”, but also have the creativity to make the impossible happen.
Requirements: Preferred Education & Qualifications: • Minimum three (3) years experience in a related supervisory position. • Minimum two (2) years experience in retail • Excellent skills in Microsoft Word, Excel, network systems required. • Strong abilities to prioritize tasks, meet all deadlines, and attention to detail and analytical skills are required. • Excellent verbal and written communication skills required as are strong customer service focus and problem resolution skills. • Excellent leader and coach who has a passion to bring out the best in their teammates and themselves. This individual will: • Welcome many different kinds of challenging assignments that involve the pursuit of clear goals and objectives. • Be an enthusiastic self starter who wants the autonomy to work independently. • Use their confidence, optimism and motivational skills to earn the admiration and trust of coworkers. • Be well liked and will relate well with both coworkers and customers. • Have a confidant and decisive approach with a desire to achieve clear results. • Be an effective leader who likes to work with others.
Contact: Rebecca Hawthorn
Notes: For a full list of duties and responsibilities, please see the posted job description on our website at: https://www.oldhousevillage.com/job/spa-manager/
Address: 1730 Riverside Lane, Courtenay, BC V9N 8C7