Job Post Details
Operations Manager
Job ID: 10616
Start Date: June 14, 2021
Wage: Commensurate with experience
Hours: 30-36 hours/week
Duties: We are seeking an Operations Manager to join our growing medical instrumentation company.
The ideal candidate will have strong organizational skills, customer service experience, and be able to undertake a variety of tasks independently. This position requires a keen attention to detail. Our hours of operation are 9am to 4pm Monday to Friday.
Main Responsibilities:
> Train with owner to oversee day-to-day office operations;
> Process and ship orders that come in via phone, email, and e-commerce site;
> Make regular updates to e-commerce store;
> Ship orders to Canadian and US customers;
> Receive inventory and track inventory levels;
> Receive payments from customers;
> Gain product knowledge for the wide selection of instruments and supplies carried;
> Improve existing procedures for incoming and outgoing resources;
> Interact with customers, suppliers, and distributors in a professional manner;
> Respond to customer service inquiries via phone, email, and occasionally in-person;
> Organize office and implement systems to optimize efficiency;
> Monitor levels of inventory and supplies;
> Assist owner with marketing campaigns and initiatives;
> Perform receptionist duties as needed.
Note:
> This role requires some heavy lifting up to approximately 50lbs.
> No evening or weekend work required.
Requirements: > Bachelor’s degree or diploma in business administration, accounting or related field preferred.
> 2+ years operations or office management experience preferred.
> Experience with e-commerce an asset.
> Entrepreneurial spirit a must!
> Working knowledge of Microsoft Office suite (particularly Word and Excel).
> Experience with MacOS preferred.
> Advanced written and verbal communication skills (bilingual a plus).
> Working knowledge of QuickBooks or other accounting software an asset.
> Previous experience with customer service and order processing/fulfillment.
> Excellent organizational and time management skills.
> Strong problem-solving skills.
> Ability to work independently.
Company: Pedicare Professional Footcare Instruments Ltd.
Contact: Jennifer Winter
Notes: To apply, please submit your resume and brief letter of introduction to jennifer.winter@pedicare.ca.
Fax:
Email: jennifer.winter@pedicare.ca
Address: Comox
Apply By:
Email